Last Updated: March 31, 2026

1. Introduction

Welcome to Aksyra Exports Global LLP ("we," "our," or "us"). We are committed to protecting the privacy of individuals and businesses who interact with our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

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2. Information We Collect

a. Personal Information

When you interact with us (via website forms, WhatsApp, phone, or email), we may collect:

• Full Name
• Email Address
• Phone Number

b. Business Information

As part of our B2B operations, we may also collect:

• Company Name
• Product requirements
• Order inquiries
• Shipping and billing details (if applicable)

c. Communication Data

We may store records of:

• Email conversations
• WhatsApp chats
• Phone call discussions

d. Technical Data

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website

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3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide quotations
• Share product catalogs and samples
• Process and manage orders
• Communicate regarding shipments and logistics
• Maintain internal business records
• Improve our services and customer experience

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4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only when necessary:

• With logistics and transport partners for order fulfillment
• With internal team members or representatives handling sales
• When required by law or regulatory authorities

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5. International Data Transfers

As we deal with international clients, your information may be transferred and processed outside your country.

By contacting us, you consent to such transfers where necessary for business communication and order fulfillment.

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6. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system can guarantee complete security, and users share information at their own risk.

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7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You can modify your browser settings to decline cookies if you prefer.

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8. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data

To do so, contact us at: info@aksyraexports.com

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9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third parties.

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10. Data Retention

We retain your information only for as long as necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated revision date.

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12. Contact Information

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13. Grievance Officer

In accordance with applicable laws in India, the contact details of the Grievance Officer are provided below:

We will make reasonable efforts to address your concerns or grievances within a reasonable timeframe.

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14. Age Restriction

Our products are intended strictly for individuals who are 18 years of age or older.

We do not knowingly collect personal information from minors.

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15. Legal Disclaimer

Our products are subject to the laws and regulations of the respective countries in which they are sold.

It is the responsibility of the buyer to ensure compliance with local laws regarding the import, sale, and use of tobacco products.

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16. Consent

By using our website or contacting us, you agree to this Privacy Policy.